Rooted. Findable.
We look at your business the way a customer does, find what deserves attention first, and tell you what makes sense to do next.
Sometimes you can fix it yourself. Sometimes we can help. Sometimes the right answer is to spend nothing.
Check My BusinessWhat are you trying to do?
Whatever it is — let's figure out what matters first.
How we decide
Not every problem needs a purchase. Here's how we sort it out, in order.
Do it yourself
We'll tell you exactly what to do. No purchase necessary.
Let Sylvania handle it
We'll explain the scope and the price before anything starts. Nothing bigger than the problem calls for.
Verify first
We check before recommending any change or purchase — not after.
Leave it alone
We tell you that too. Not spending is sometimes the right answer.
How we look at a business
Some can't be found. Some are found but not trusted enough yet. Some get real interest that never turns into action. Some run inefficiently behind the scenes. Some do everything right and still quietly lose customers they already had. This is just how we think it through — tap around if you're curious, but you don't need to know any of it to work with us.
Found
Right now they're finding a competitor with worse work and better search results. This is the one most businesses already think about.
Sylvania · Search, local, paid
The part that's easy to miss
They don't leave a bad review. They don't complain. They just don't come back — and there's no line item for that on a Google Business Profile. For many customers, quality and personal service matter as much as or more than price, but everything above only pays off if this part actually happens too.
Most review tools focus on the people who choose to speak up. The quieter customers are easier to miss. That's a different, smaller, much more useful tool: Said & Done — one plain question sent to every customer, not just the happy ones, with real replies landing in your inbox before they turn into silence. When something gets fixed because of it, that becomes the next post: "you said, we did."
Same idea, pointed at the loud minority too: a short, unscripted video testimonial request sent the same way — 20 seconds, their own phone, no app. A real clip is worth more than a written quote, precisely because it's harder to fake.
See how it worksWho we work with
Not startups. Businesses with a warehouse, a van, and someone who answers the phone. Different businesses, different problems — we don't prescribe the same fix to everyone.
Waukegan, IL · Distribution
Real stock, real trucks, and no way to see what's on the shelf from outside the building. This one was an operations problem, not a marketing problem — a nice website alone would have changed nothing.
Read the full case study →Commercial interiors · Polish master woodworking
Custom installations built with techniques passed down from Polish master craftsmen. This one only had a findability problem. The photographs already close the sale — they just needed to be the first thing you see.
Read the full case study →Mount Prospect, IL · Kitchen & bath, basement finishing, commercial demolition
The old site named one town and zero prices. Chicago search is won town-by-town, not city-wide — the rebuild names eight, publishes real cost ranges, and is currently going live.
Read the full case study →When Sylvania is the answer
The specific capabilities behind "let Sylvania handle it" — not the starting point, just what's available once it's the right call.
Built to sell, not to sit there. Fast on a phone, findable on Google, and clear about what you do in four seconds — logo and brand included, not bolted on after.
Social media where people actually ask for recommendations, email sequences that don't feel like spam, paid search when it's worth the spend, a blog that targets real questions, and a steady review/reputation habit that compounds. No vanity metrics, no boosting posts and hoping.
Who you call, what you say, what happens next — written down, so revenue stops depending on the day of the week.
Know what you have, what it cost, and what's about to run out. Your storefront and your warehouse become the same system.
Runs on ExpertAccounts ERPWhen the problem is operational
For businesses like 13 Tire above, where the real problem is inventory, billing, or operations — everything runs on ExpertAccounts, a cloud ERP in production since 2010, tracing back to Expert Software in 1991. We're its Chicago end.
Sylvania
Consulting
Chicago, IL
Expert
Accounts
Bihor, Romania
1991
Expert Software founded
6th
Generation of the ERP
1st
Cloud ERP in Romania
8
Modules · ERP CRM POS WMS MRP SFA e-Shop BI
Not "the Chicago suburbs" — same rule we build into every client site. Based in Buffalo Grove, working across:
Buffalo Grove · Wheeling · Lincolnshire · Deerfield · Vernon Hills · Prospect Heights · Arlington Heights · Mount Prospect · Palatine · Lake Zurich · Libertyville · Mundelein · Schaumburg · Des Plaines · Elk Grove Village · Rolling Meadows
Tell us about your business. We'll look at it and tell you what we find — you keep the answer either way.
Check My Business or call Remus · (208) 972-9393Email not opening? remus@sylvaniaconsulting.com